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| Overview |
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There are several easy ways to add photos to your York account. Which way is best for you? It depends on how many photos you have -- and where and how they're currently stored.
- If you have rolls of traditional film:
Mail your film to York and order prints. We'll upload digital versions of the photos to your account. more info
- If you have digital photos on your computer:
Use York's QuickUpload tool to add multiple photos to your account at one time. Read more about QuickUpload below.
NOTE: If you prefer not to install the QuickUpload tool, you can use our one-by-one upload to upload photos one at a time to your account. Read more about one-by-one upload below. (If you use the Netscape browser, read Using One-by-One Upload with Netscape.)
Once you've uploaded your photos, you can:
- Share them with family and friends online
- Order prints, multiples, enlargements, etc.
- Enable family and friends to order prints
- Create photo greeting cards and gifts
- Make a custom Photo CD
- And more
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| Using Standard Upload with PC or Mac |
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To upload photos to your account, follow these steps:
- Click the "upload photos" link in the yellow box on the homepage.
- On the next page, choose whether you want to add photos to a new or existing album. Click the circle next to either "add to a new album" or "add to an existing album".
- If you want to add photos to a new album, you can enter a name for that album in the name field. If you don't enter a name, your album title will be that day's date.
- If you want to add photos to an existing album, choose the album from the dropdown menu just below "add to an existing album".
- Once you've picked the album, click the yellow "select photos" button to find the photos you want to upload.
NOTE: Photos must be uploaded as .jpeg files. If you want to upload a photo that's not a .jpeg, re-save the file as a .jpeg image.
- A file directory will open so that you can browse your computer or memory card for photos to upload. You can upload one photo at a time, or multiple photos at once. To choose more than one photo, hold down the control button while clicking on each photo. Then, click the "Open" button.
- You'll see a blue progress bar while your photos are uploading. Once they've been successfully uploaded, you'll be taken to a new page. If you want to go to your album to view your photos, click the "view photos" button. If you want to upload more photos, click the "upload more" link.
NOTE: If any of your photos can't be uploaded, you'll get an alert message on the upload page. Click "try again" if you want to retry uploading, or "done" to be taken to the next page.
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| Using QuickUpload |
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If you've got digital photos on your computer, the easiest way to add them to your York account is to use our QuickUpload tool. QuickUpload is fast and easy: Downloading it from the York website takes only a few moments, and you only have to do it once. After that, QuickUpload will automatically guide you through the upload process every time you add photos to your account.
To use QuickUpload, follow these steps:
- From your photo library page, click 'upload photos.'
- On the next page, select the album to which you would like to upload your photos, or name a new album. Then click the yellow 'upload to this album' button.
- You'll see a dialogue box asking whether you would like to download 'ActiveX Control,' another name for our QuickUpload tool. Click 'yes.' Wait a few moments for York to install QuickUpload on your computer. We'll let you know when it's finished.
- Click on the yellow 'select photos' button.
- Choose the photos you would like to upload by clicking the small box next to each one.
- Click on the yellow 'upload selected photos' button to start transferring your digital photos from your computer to your online account.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click 'view entire album' to order prints, share your photos, or order photo gifts.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer. |
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| Using QuickUpload on Firefox |
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To use QuickUpload on Firefox, follow these steps:
- From your photo library page, click 'upload photos.'
- On the next page, select the album to which you would like to upload your photos, or name a new album. Then click the yellow 'upload to this album' button.
- You'll see a page asking whether you would like to download York QuickUpload, a tool that allows you to upload multiple photos at once. Click the yellow 'install now' button.
- A yellow alert bar should appear at the top of your browser window. Click the 'Edit Options' button.
- A window titled 'Allowed Sites' will appear. Click 'Allow', then click 'OK'.
- Click the link on in the center of the York page that reads 'click here to continue'.
- A window titled 'Software Installation' will appear. Click the 'Install Now' button.
- A 'select photos' window should appear. Choose the photos you would like to upload by clicking the small box next to each one.
- Click on the yellow 'upload selected photos' button to start transferring your digital photos from your computer to your online account.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click 'view entire album' to order prints, share your photos, or order photo gifts.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer. |
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| Using One-by-One Upload |
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If you prefer to upload your photos one at a time, follow these steps:
- From any of your photo viewing pages, click 'upload photos.'
- On the next page, select the album to which you would like to upload your photos, or name a new album. Then click the yellow 'upload to this album' button.
- You'll see a dialogue box asking whether you would like to download 'ActiveX Control,' another name for our QuickUpload tool. Click 'no.'
- You'll be taken to a page to upload your photos.
- Click the gray 'browse' button. Locate the photo you would like to upload, and click twice on its file name. It will then appear in your viewing area.
- When you see all of the photos you'd like to upload, click the yellow 'upload photos' button.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click on one of the options to order prints, share your photos, or order photo gifts. Or click on the yellow button to 'view entire album.'
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer.
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| Using One-by-One Upload with Netscape |
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If you prefer to upload your photos one at a time, and you use the Netscape browser, follow these steps:
- From any of your photo viewing pages, click 'upload photos.'
- On the next page, select the album to which you would like to upload your photos, or name a new album. Then click the yellow 'upload to this album' button.
- On the following page, click the gray 'browse' button to the right of the first empty field. Find the photo that you'd like to upload, and click twice to select it.
- Repeat up to twelve times, using the other 'browse' buttons on the page.
- If you'd like to preview your photos to make sure that you'll be uploading the correct ones, click 'preview photos' at the bottom of the page.
- When you're ready to upload, click the 'upload photos' button at the top or bottom of the page.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click on one of the options to order prints, share your photos, or order photo gifts. Or click on the yellow button to 'view entire album.'
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer.
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| Common Questions about Uploading Photos |
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What is the best resolution for my photos?
If you plan to order prints or create gifts using your digital photos, we recommend the following image sizes for best results:
| Print Size |
Minimum image resolution required |
| 4 x 6 |
540x360 pixels |
| 5 x 7 |
630x450 pixels |
| 8 x 10 |
900x720 pixels |
| 11 x 14 Posters |
1260x990 pixels |
| 12 x 18 Posters |
1620x1080 pixels |
| 16 x 20 Posters |
1800x1440 pixels |
| 20 x 30 Posters |
2700x1800 pixels |
| Wallet Prints |
270x180 pixels |
| Photo Gifts |
900x600 pixels |
| 4x8 Photo Cards |
640x426 pixels |
| 5x7 Folded Cards |
840x600 pixels |
| 5x7 Postcards |
840x600 pixels |
| 4.25x6 Postcards |
720x480 pixels |
| 4x6 FlipBooks |
540x360 pixels |
| 5x7 FlipBooks |
630x450 pixels |
| Photo Books |
1639x1233 - 1280x1024 pixels |
| Notebooks |
480x480 pixels |
| Notebooks with full photo cover |
1350x1000 pixels |
| Notepads |
370x370 pixels |
| Stickers |
370x370 pixels |
Please note that we always check the resolution of every photo before you order a reprint or photo card. If we think the photo isn't large enough to produce a quality image, we'll let you know.
How long does uploading take?
The speed of your upload depends on the speed of your Internet connection. If you have a 56k modem, it will take approximately 2 minutes to upload a 500k digital photo file. The faster your Internet connection, the less time it will take to upload your photos. When you use QuickUpload, we'll indicate how long the upload will take for both a 56k modem and a DSL/Cable modem connection.
Is there any charge for uploading?
No. Uploading and sharing your digital photos is completely free!
What type of photo file can I upload to my York account?
When you use our QuickUpload tool, you can copy the following types of digital photos from your computer to your online York account:
- JPEG (.jpg, .jpeg, .jpe)
- Windows Bitmap (.bmp)
- Zip file (containing JPEGS only)
If you use one-by-one upload, you can copy the following types of digital photos from your computer to your online York account:
- JPEG (.jpg, .jpeg, .jpe)
- Zip file (containing JPEGS only)
Any digital photo you upload must have an ending that matches one of the above file types (e.g., niagarafalls.jpg). Whichever type of file you use, the copy that you upload will be converted to JPEG format before it's added to your account.
NOTE: Whenever you upload a digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer.
Why can't I see the file extensions on my photo files?
Your PC may be set to hide file extension at the end of file names. If the names of your files don't end with a dot and a three- or four-letter extension (.jpg, .zip, etc.) this setting is easy to change:
- Return to your computer's desktop and double click on the 'My Computer' icon.
- When the window is open, click on the 'View' menu and choose 'Folder Options.'
- Click on the 'View' tab at the top of the window.
- Uncheck the box labeled 'Hide file extensions for known file types' and click on the 'OK' button to confirm your change.
- You should now see the file extensions at the end of all file names.
For how long are my photos stored on York?
York offers free, unlimited storage of your online photos. There is no limit to the number of digital photos you can upload. You can have an unlimited number of albums and photos in your account.
We store the hi-res versions of your photos in your account for 3 months (90 days) after the day you upload them to your account. This means that you can order prints, enlargements, Photo CDs, greeting cards and other personalized photo products within the first 90 days.
After that, only the low-res photos, suitable for viewing and sharing with friends, as well as for purchasing selected print sizes (4x6", 5x7", wallets) will remain in your online account. more about our storage policy |
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Still have questions?
If you still need help, please browse the rest of the York Help section or check out our
Customer Service page for the best way to contact our Customer Service team. |
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