You'll find the 'order prints' button is in the upper right of the photo library, album view, or photo view pages under the 'photos' tab. Prints are available with a glossy or matte finish.

As you add prints to your order, this information is saved in your cart. A summary of your cart contents appears in the gray area labeled 'your cart' on the left side of the photo library, album, and photo view pages. To see the details of your order, click on the 'edit cart' link in the gray area. Or, from most pages on the site, you can click on 'your cart' in the upper right corner of the page.

Note: You can change your order at any point before you click on the 'buy now' button during check out. You will not be charged until you click on 'buy now'.

Ordering reprints and enlargements from negatives (mail order)
You can also send your negatives to York and order reprints and enlargements (glossy or matte finish). To send in a reprints from negatives order, please print an order form and postage-paid mailing label from our site, or fill out the reprints from negatives section of your York film mailer.

1. Click on the yellow 'order prints' button on the right side of the page.
2. Click on the album you'd like to order prints from. Then, click on the 'open this album' button.
3. Click on each photo you'd like to order. To select the entire album, click on the 'select all' link.
4. Then, click on 'choose these photos'.
5. Single 4x6 prints will be pre-selected in your cart, but you can easily adjust the size and quantity of the prints in your order.
6. In your cart, you can also select the finish (glossy or matte) and paper type for your prints.
7. You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.

1. Click on the 'order prints' button on the right side of the page.
2. Click on each photo you'd like to order. To select the entire album, click on the 'select all' link.
3. Then click on 'choose these photos'.
4. Single 4x6 prints will be pre-selected in your cart, but you can easily adjust the size and quantity of the prints in your order.
5. In your cart, you can also select the finish (glossy or matte) and paper type for your prints.
6. You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.

If you are viewing an individual photo, you can add prints to your cart without leaving the page. Your order information will be saved in your cart until you're ready to check out.

Here's how to add prints to your order from an individual photo view:

1. From an individual photo page, click 'order a print,' the top item in the yellow 'quick start' menu at the top right of the page.
2. At the top of your photo, you'll see a message like 'this photo is in your shoping cart!'. This indicates that we have added a print of this photo to your shopping cart.

   Note: This is for on-screen display only. It does not alter the digital file or the resulting print.

3. The cart summary on the top right side of the page will update automatically with the contents of your cart.
4. Continue to use the York site until you're ready to check out.
5. When you're ready to check out, click on 'your cart' at the very top right of the page.
6. You'll be taken to your shopping cart. It will show every photo that you have selected for prints, with a single 4x6" print pre-selected. You can order any quantity of any size print by changing the quantity numbers in the fields provided.
7. In addition, you can select the finish (glossy or matte) and paper type for your prints before completing your order.
8. You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.

Note: You can change your order at any point before you click on the 'buy now' button during check out. You will not be charged until you click on 'buy now.'

More info about your cart and completing your order

1. Begin in your photo library. (Click the 'photos' tab at the top of most pages to get there.)
2. From your photo library, click 'group rooms' in the toolbar on the left side of the page.
3. Below 'group rooms,' you'll see a list of the group rooms to which you belong. Click on the one that contains the photos you'd like to order prints of.
4. You will be taken to the homepage of the group room. From there, click 'order prints' in the toolbar on the right side of the page.
5. On the following page, click on the album that contains the photos you want prints of, and click 'open this album.'
6. Click on each photo you'd like to order. To select the entire album, click on the 'select all' link.
7. Then click on 'choose these photos.'
8. Single 4x6 prints will be pre-selected in your cart, but you can easily adjust the size and quantity of the prints in your order.
9. In your cart, you can also select the finish (glossy or matte) and paper type for your prints.
10. You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.

You can also send your negatives to York and order reprints and enlargements(glossy or matte finish). To send in a reprints from negatives order, please print an order form and postage-paid mailing label from our site, or fill out the reprints from negatives section of your York film mailer. If you'd like to request that mailers be sent to you, please email service@yorklabs.com with your name and mailing address, plus "mailers" in the subject line.

selection & pricing

A thumbnail of each photo you've added to your cart will be displayed to the left of the quantity boxes. Type a number in the boxes to adjust the quantity of each size. After adjusting quantities, click the 'update total' button to see your updated subtotal. If you'd like to remove a photo from your order, click on the 'remove photo' link under the photo. This will remove the photo from your print order (but not from your account).

Print Preview: Click the 'print preview' link under a photo to see how it will appear when printed in different sizes.

There are three "Quick order" drop down menus at the top of the 'prints' section of your cart. There is one menu for each size print: 4x6, 5x7 and 8x10. These menus allow you to quickly and easily order multiple quantities of a certain size for every photo in your print order.

When you click on one of the boxes, a drop down menu will appear, allowing you to choose a quantity for that size. For example, if you click on the '4x6' menu and choose quantity "4", every photo in your order will change to indicate that you're ordering 4, 4x6" prints. You can use this option for any print size in your cart by clicking on the appropriate link. To clear the quantities of a particular size, click on the print size menu and choose "0".

If you'd like to order prints of photos that aren't yet in your cart, click on the 'add more photos' link.

A yellow triangle next to a print size indicates that the photo is too small to make a high-quality print at the selected size.

Any credits that apply to this order are listed in green below the prints. The order total at the bottom of the page includes shipping and handling. Appropriate state and local sales tax will be applied to all orders.

Near the bottom of your print order total, you'll see a section called "Photo finish". Choose the paper type you'd like. You can get your prints with a glossy or matte finish.

You can also add a border - white thin, white torn, or black thin - to any unbordered prints in your cart. Any border added at this point will be applied to ALL prints in your cart that don't already have a border. Learn more about adding borders in your cart.

When the correct sizes and quantities of all the prints you want to order are displayed in your cart, click on the 'update total' button to view your subtotal. Then click the 'check out' button to continue. Please note, you can change your order at any point before you click on the 'buy now' button at the end of checkout. You will not be charged until you click on 'buy now'.

Clicking on the 'empty cart' link near the bottom of the page will remove all prints, photo gifts, and Photo CDs from your cart.

When all of the prints you'd like to purchase at this time are in your cart, click on the yellow 'check out' button at the bottom of the page.

1. On the 'billing & shipping information' page, enter your credit card information, your billing address, and the address to which you'd like your order shipped. If we already have your address and billing info (from a previous order, for example), it will be displayed on this page.
2. If your shipping address is filled in, and you'd like to change it, click on 'edit my address'. Enter your new address in the pop-up to update your account.

   To send your order elsewhere (e.g., to your office, to a friend) without changing the main shipping address for your account, select 'ship to another address,' then enter your alternate mailing address.

   Tip: We'll ship your order to you, or to any address in the world. All items in a single order must go to one address.

3. On the 'review & place order' page you have a chance to check your order one last time before placing it. Check your billing and shipping information. If you need to change anything, click on 'edit billing & shipping info'.
4. If you want to add additional prints, or remove any from your order, click on 'edit prints order'.
5. When the information on this page is complete and accurate, click on the 'buy now' button to place your order.
6. You'll see a receipt for your order. Print or save this page for your records.
7. Click on the yellow 'back to photos' button to return to viewing your photos.

Sending Prints to Other People
When you send prints to your friends or family, they will receive the prints along with a list of the package contents and a letter indicating that these prints are a gift. The order list and letter do not include any price information.

Note: You don't pay for prints that your friends or family members order on their own. When you share an album with friends or family, they create their own account before viewing your album. When they order prints, they'll be asked to enter their own credit card information.

Billing
We don't charge your credit card until we ship your order. We may ship and bill prints, merchandise, and Photo CDs separately. When we charge your card, we'll send you an email message. This is your receipt and includes all of your order and payment info. For more information, see payment and billing info.

Timing
Your print order will be processed within 1-2 business days of the time you submit it. We ship all print orders via the U.S. Postal Service. You should receive your prints within 5-7 business days. We'll send you an email message when we ship your order.

pricing for reprints from negatives

How do I return/get a refund for a print order?
If you're not satisfied with a reprint or enlargement, we'll send you replacement prints or refund your money. If you request a refund, the credit card you have on file with your account will be credited for the amount of the refund. See the Refunds/Return form.

Are my prints going to look like the picture on my computer?
Actually, they'll look better. When we print your photos, we use the high-resolution scans of your photos that are stored with your account. As a result, your printed photos should appear cleaner and more colorful than what you see on your monitor. We'll display a warning for any photo that may not produce a good quality print, and you can click the 'preview' link under each photo in your cart to see how it will appear when printed in different sizes.

What does the yellow triangle mean?
In your cart you may notice a yellow triangle next to one or more of the photo sizes (4x6, 5x7, 8x10, wallets). This is a warning that print quality at that size may not be as good. To avoid ordering a low quality print, we recommend that you do not order a print size when a yellow triangle appears next to it.

If a triangle appears next to all or most of the print sizes in your shopping cart, this means that the high-resolution photo file is no longer available in your account. This is required to produce high quality reprints. The hi-res versions of your online photos are only available for 90 days after your York photos are posted online.

If you try to order 4x6, 5x7, or 8x10 inch reprints after 90 days, the yellow triangle warning will appear next to these sizes. In this situation, we only recommend that you order wallet set(s) of 4, 2x3" prints. While you can still order a print size that displays a yellow triangle warning, we do not recommend it as the print will appear unfocused and washed out.

Can I order reprints in a matte finish?
Yes, you can. At the bottom of your shopping cart, select the matte option in the "Photo finish" area. There is no additional charge for matte finish.